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RQ1234's avatar
RQ1234
Roaming Rookie
Hace 4 años

NOK 5G21 GATEWAY GRY KIT LAN Connection

I received this device and have great service so long as I place it on the top level of my house! I want to utilize the LAN ports for an ethernet connection to my home router but it does not seem to negotiate with my router or even my switch? I have tried both dhcp and static settings for LAN1 and I still get no link lights on the router or switch. Connect a WIN10 laptop to the same ethernet cable and it will work with both dhcp and static assignments? What am I not seeing here?

  • Umm, yeah, that's how routers work.  Maybe I'm missing something in what you are trying to do.  i.e. you can turn off all the WiFi radios in the Nokia gateway, connect it to the WAN port and use your router to distribute to your LAN.  You'll end up with multiple NAT's but it works. 

     

     

  • MetsFan's avatar
    MetsFan
    Transmission Trainee

    Have you thought about doing a factory reset and reconfiguring? Might be worth a try, although you may end up worse. Hard to know at this point.

    One more thing that's missing from the interface. The ability to backup the configuration to a file.  How basic is that!

  • Reblog's avatar
    Reblog
    Transmission Trainee
    RQ1234 wrote:

    I have used both LAN 1 & 2 with little success. I have attached a screenshot of the web interface.

    I have the same software version but one newer version of the hardware.  LAN ports on the gateway work fine with TP-Link router.  I did not hookup basic switch but no reason it should not.  You can't put the Nokia in bridge mode so it's almost pointless to use an external router, a switch, I can see.

  • RQ1234's avatar
    RQ1234
    Roaming Rookie

    Reblog, did you use the WAN interface on the TP-Link router?

  • Reblog's avatar
    Reblog
    Transmission Trainee

    Umm, yeah, that's how routers work.  Maybe I'm missing something in what you are trying to do.  i.e. you can turn off all the WiFi radios in the Nokia gateway, connect it to the WAN port and use your router to distribute to your LAN.  You'll end up with multiple NAT's but it works. 

     

     

  • Did you ever get this resolved?  I am having same issue.  Funny thing is, it was working connected to a router Wan port and just stopped.  I have get a link light when connecting to a switch, but it won't pass DHCP addresses to anything behind it.  Tried 2 different switches and cables.  When you computer directly into it works fine.  Makes no sense to me, but will give it a day and return I guess, shame they use such a limited device

  • Tried this as well and no dice.  Think I may have a defective unit, only thing I can come up with.  I did get it to connect in the WAN port of the router but it dropped after a few minutes. 

    I never got working with removing my router and using a basic switch instead.  

    Cant get support on the phone, ugghhhh

  • Your laptop might not be 5G capable. I have the same issue. Windows 10 laptop, connects 2.4 not 5G

  • I  also have NOK 5G21 GATEWAY GRY KIT. Did anybody face VPN connection issue? My company uses Cisco Anyconnect to VPN through company laptop. And VMware Horizon Client to remote in from personal laptop. My company blames T-mobile, and t-mobile blames my company. It works perfectly fine from my friend's internet (internet from other company), but I have issue when trying from t-mobile wireless internet. At this point I don't see any option other than switching company for internet. 

  • texas-customer wrote:

    My company uses Cisco Anyconnect to VPN through company laptop. And VMware Horizon Client to remote in from personal laptop. My company blames T-mobile, and t-mobile blames my company. It works perfectly fine from my friend's internet (internet from other company), but I have issue when trying from t-mobile wireless internet. At this point I don't see any option other than switching company for internet. 

    My work also uses Cisco Anyconnect and has worked perfectly fine for me to VPN into work the past 2 weeks I've had it. Might be some configuration on the VPN servers your company has seeing as I've also heard of others using Cisco Anyconnect successfully on TMHI.

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy
    texas-customer wrote:

    I  also have NOK 5G21 GATEWAY GRY KIT. Did anybody face VPN connection issue? My company uses Cisco Anyconnect to VPN through company laptop. And VMware Horizon Client to remote in from personal laptop. My company blames T-mobile, and t-mobile blames my company. It works perfectly fine from my friend's internet (internet from other company), but I have issue when trying from t-mobile wireless internet. At this point I don't see any option other than switching company for internet. 

    I would side with TMO on this. My reasoning is that a company provided VPN should work no matter where you are in the world as an employee. Also, companies still use mobile hotspots for their employees who travel and those need to work on VPN as well. TMO Home Internet is basically a hotspot so with the right configuration on the VPN end it should work. My wife's company is in the Fortune 500 and her VPN worked from day one on TMO Home Internet.