printer connection issues HP Envy 4500

RPHWH wrote:

Recently our printer lost connection with our WI-FI tower. We have the grey T Mobile tower for our home. Our IPhone and IPad, game stations (X Box, PS3, and Wii), and laptop can still see and connect to the WI-FI, however our printer does not. It sees WI-FI from other devices that it is near enough in our neighborhood to pick up, but not the device we have. Is there a solution for this?

That's strange, that your printer used to connect to your gateway, but not now.  Usually we get questions of a printer never connecting, period.

The questions usually mention a printer that is not capable of connecting to the WiFi6 protocol of the gateway.  But first, check to see if it might be a Windows 10 problem:

If it is not a Windows problem, then usually one of the following suggestions might help to bypass WiFi6 to get an older device connected:

• Activating and renaming the SSID of one of the 2.4GHz channels so that it is not name shared (basically allowing non-WiFi6 access)
• Lowering the 2.4GHz transmission mode to an older standard (example, ax/g to n/g)
• Lowering the encryption (WPA) to an older standard (example, WPA3 to WPA2)