Forum Discussion
Any Solution to the Printer connection problems with T-Mobile Gateways?
Installed my Arcadyan KYD21 Router last Friday, and everything works fine except that I cannot get my HP 8600 printer connected. Been through multiple conversations with support, and tried everything...
Got my Brother MCF working finally. TM gateway app showed my printer in the devices tab, but other devices couldn't connect to it. Solución:
1 open gateway app and select network tab
2 tap + button lower right
3 create a new Ssid and password
4 set frequency band to 2.4 Ghz
5 set WPA Version to WPA/WPA2
6 set WPA Encryption to AES (TKIP & AES)
7 Tap SAVE
8 Reconfigure your printer wifi to connect to the new SSID you just created.
9 Once connected other devices should connect to the printer.
Note: Before creating the new SSID , I already had separate 2.4 and 5.0 networks set up with different SSIDs.
Same issue for me, i am an IT wizard and both Brother Color LAser and a separate scanner, both very new and current machines, would connect, work for a few hours, then just stop working. They still show connected but no communication on the network.
Removing them and adding again, no solution.
I created a new SSID, LameNetwork, assigned it to 2.4GHZ and WPA2 and AES, and hidden, and both machiens connected to it and are working again. Im going to see if they keep working for a few days. There seems to be some firmware issues with the printers and the communication standard with this new Gateway, TMobile still has somethings to figure out. I will message Mike the CEO and let him know (we talk once and a while about stuff), but he needs to know his tech team needs to get his right if they want to compete as a solid home solution..
Will report back if these printers stay connected, its like they work for 3 hours, then just STOP, when using the dual band SSID and such.. the solution above worked for the time being, hoping it sticks, will report back.
