Home Internet Gaming Problem

Shankies wrote:

Im not nearly as tech savvy as most in here but maybe this will help( i dont know a fix lol) or make no difference to everyone with gaming problems. We have t mobile home internet(new style tower) and 3 phones 2 tablets all "unlimited". We started experiencing gaming issues around december also but what i have to add to this is somewhat different than what has been discussed. We have issues with our xbox games glitching and lagging but we also run all our phones and tablets on their own internet not the wifi and we have been experiencing the same type of and frequency of lagging and glitching across all devices on or off wifi. Before december we regularly got about 40 ping but now i just tested tonight out of frustration and ookla says 91 idle ping 495 download ping and 1160 upload ping, were 179 down 47 up and basically the same on wifi or mobile data for what all thats worth for everyone.   

Tldr. Not so sure its your modems as it is the service provided to you no point resetting modems lol

I believe it's the modems not transmitting the correct traffic. The only issues I've had besides this for the 8 months I've had the service, is a slight hiccup in connection every once in a while. Just everything will disconnect for a second; discord, steam, YouTube, etc, and then it all comes back immediately.

Since the December update or whatever, this has been a different type of connectivity issue, and much more frequent. It's basically impossible to use the service for multiplayer games now, which isn't what I signed up for. I got no notice or anything that they were changing anything. If they're really going the route of "it's not for gaming", then they should have said that when I initially signed up, or notified me in an email that changes were happening.

It's safe to assume that most people with an internet connection are also using it for online gaming, so it's insane to me that they're just letting this issue go on like this for months. 

I'm rarely home so I can't check every day, but I would have cancelled it already if it was a daily fight to connect to anything. 

Gonna give it another month and see if they fix the problem before switching to a local internet service. Slower speeds but at least I'll be able to actually use the service I'm paying for, because this is beyond frustrating.