Home Internet Gaming Problem

mbyte78 wrote:

Markos198 wrote:

Mdizzy wrote:

I've also been having the same problem since mid-December. Doesn't matter the server or the game, I'm kicked within five minutes. I've tried downgrading from 5G to LTE, I've taken my laptop with my mobile hotspot to different locations in order to connect to a different tower with better signal, nothing helps. I even went so far as to buy a new mobile hotspot. The responses I'm getting from customer service border on gaslighting.

I was able to play games just fine for six months on Tmobile's 5G, even with a not-so-great signal, and for five years before that on Sprint with one iffy bar of LTE. Now they're trying to tell me that my issue is simply because of a weak signal or network congestion. It's gratifying to see so many others with the same issue.

It's maddening. I would really love to be able to stay with Tmobile. Until this I've been overwhelmingly happy with the service, it's been a game changer in my rural area, and recommended it to many others. But if this isn't resolved soon, if they can't even be upfront about the existence of an issue, I might have to jump ship.   

It annoying and I wish they could fix this cuz I’m kinda stuck with them for now

I found that UDP is not supported for video games. I had to switch providers. Whats the purpose for internet if it cannot be used for video games as well.

The problem is that it worked just fine for the six months I had the service. 

Whatever update they pushed was a conscious decision to remove your ability to use the service you paid for, without even so much as an email or text.

I haven't received any notification that their internet isn't intended for gaming, or that they've changed anything. They're perfectly fine letting me continue to pay for a service that they stopped functionality for.