Home Internet Gaming Problem

David Bugbee wrote:

I recently started test driving T-Mobile home internet at my house, and it's worked great for everything except games, where I'm having a weird issue with some of them. When I try to play Apex Legends on PC, the game will connect and play really smooth for anywhere from 1-3 minutes, and then all communication will be lost, which will take 20 seconds for the game to kick me out to the main menu. If I go back into the game from the main menu, it'll work fine untill the 1-3 minutes elapses.

 

During all of this my PC never loses connection, and this issue occurs over wifi and ethernet. This issue probably does not lie with the game as this issue does not occur with other ISPs, and it did not coincide with an update.

 

A similar issue is happening with Splatoon 3 on the Nintendo Switch, where the game will play superb for 30 seconds to 2 minutes before dropping the connection. 

 

Is this a known issue with the service or gateway, is there anyway I can debug my connection, and does anyone know anyway that could possibly remedy the situation? I'd love to keep the home internet, but one of the main things I use the internet for is games, meaning this service wouldn't work for me.

I am having very similar issues all of a sudden. I have been with T-Mobile home internet for over a year. there were no issues until about 2 weeks ago. Honestly it has been a great alternative to cable internet, amazing speeds, low latency, low ping, everything I wanted...until……  now all of a sudden i can't play world of tanks without losing connection to the server.   I am hoping it was an accident when they upgraded the firmware last, and a fix is coming. but in the meantime, I'm calling the cable company because just like you...gaming is one of the main things I do...