Forum Discussion
bcl1990
Hace 4 añosNewbie Caller
Home Internet Goes Out Every Couple of Hours
I switched my home internet to Tmobile last June and haven't any issues until this week. My internet keeps going out every couple of hours. Turning the tmobile router on and off temporarily fixes the...
jessicacasey1
Hace 4 añosNewbie Caller
I have had this same issue. Here is a youtube video showing a screen grab of my macbook clearly showing service to the gateway with wifi signal broadcasting but nothing actually happens. Has anyone successfully gotten support from T-Mobile for this? When I call I only get scripted "reboot the gateway, lets reboot from the interface". I've done all of that and it tends to work for maybe 6-30 minutes and then I have to do it… AGAIN. This is literally my 10th reset today.
Link to my youtube screen recording:
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