Forum Discussion
jbs_asks_for_he
Hace 3 añosNetwork Novice
printer connecting problems
I have just been setting up the new T-Mobile Gateway internet. I am unable to connect my Canon TR8520 printer. The printer recognizes the WFi SSID but will not ask for the password. Instead it tr...
ScottNam11
Hace 3 añosNetwork Novice
I have the same printer and had the same problem.
This solved it for me:
1- Open the T-Mobile Gateway App on your phone
2- Select Network tab
3- Select your WiFi Network
4- Under WPA Version, change it from WPA/WPA2 to WPA2/WPA3
5- Click Save
6- On your printer go to Device Settings > LAN Settings > Wireless LAN Setup > Manual Connect
7- It will search and find your T-Mobile device > Select that T-Mobile device
8- It will now ask for the password > enter it and and the printer will connect*
*you may have to restart your printer and laptop/computer before it will print
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