Forum Discussion
t-mobile access point (white disk)
I just upgraded to home internet plus, and when I go to try adding an access point it does show the option but it makes it so that I can’t click on it and set it up, help.
I had same issue where T-Life app won't allow me to "add new access point". It turns out you don't need to add it manually in the app. Here's what I did.
- Plug access point device to power and connect to modem using ethernet cable.
- The device will show a blinking white light, implying an internal firmware update. Wait for it to finish.
- wait until the access point device is showing a steady green light, which implies the pairing is complete.
- now you can move the access point device to any preferred location. And it should work after light turns green.
My mesh device worked for a few days. I unplugged it to try to move it to a better location so my security cameras could connect to it and it won't connect back to the network at all. There is a solid white light that I cannot clear no matter what. I tried resetting and the light never turns to red. I suspect the mesh is bad.
