Forum Discussion
Cruise ship--Princess cruising
Hi! I know this question has been asked, but I can't find the specific answers to my questions. My Magenta plan includes unlimited data, text, e-mail for travel to Canada. Here's what I'm having trouble with--the Tmobile plan states "when traveling to Canada or Mexico on your plan, no setup required..." But everyone else states we have to put our phones in airplane mode once we embark the ship. We're traveling from our hometown of Boston to Canada so when do I put the phone in airplane mode? If our plan states "no set-up necessary," do we even need to do airplane mode? And when we are in a Canadian port, do we take the phones out of airplane mode and then turn it back on when re-embarking the ship? This is so confusing!!! What about kids' tablets? Do we need to do anything with those? Would love some help on this one from someone who has cruised from the U.S. to Canada. Thank you!!
When you are getting on (or near) the cruise ship, set your device to Airplane mode with WiFi.. While there is no requirement to change anything, Cruise ships are expensive for cellular service
https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/cruises
Generic:
https://www.t-mobile.com/support/coverage/international-roaming-checklis
Canada/Mexico
https://www.t-mobile.com/support/coverage/canada-mexico-included
As a basic rule, cruise ships (Canada/US/Mexico) aren't supposed to have cellular enabled while in US/Canada/Mexico waters. In the past, I've typically disabled cellular service and enabled WiFi before I got on the ship and enabled cellular AFTER I was off the ship.
Canada/Mexico are typically NO problem (used many times). You will have to make sure that data roaming is enabled on your phone/device, or you may see service .. but no data/text will work.
Tablets (if they have T-mobile service) will need to be set the same as a phone/device.
I have cruised in US/Canada (San Fran → Canada → Alaska) and Europe (Italy, Greece, Malta, Slovenia, etc) w/o issues. As long as you disable your cellular service (Airplane mode) before getting on the ship and after getting off the ship, you won't be hit with roaming fees from Princess.
I’d recommend contacting T-Mobile through their messaging or 611
Lol - Enjoy Montreal/Quebec City/Halifax/Sydney/Boston. It should be decent this time of year.
Thank you very much FormerCanuck for your quick response. This helped me out so much--now I understand. You got back to me with the answer that I needed faster than TMobile did--thanks again!!
When you are getting on (or near) the cruise ship, set your device to Airplane mode with WiFi.. While there is no requirement to change anything, Cruise ships are expensive for cellular service
https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/cruises
Generic:
https://www.t-mobile.com/support/coverage/international-roaming-checklis
Canada/Mexico
https://www.t-mobile.com/support/coverage/canada-mexico-included
As a basic rule, cruise ships (Canada/US/Mexico) aren't supposed to have cellular enabled while in US/Canada/Mexico waters. In the past, I've typically disabled cellular service and enabled WiFi before I got on the ship and enabled cellular AFTER I was off the ship.
Canada/Mexico are typically NO problem (used many times). You will have to make sure that data roaming is enabled on your phone/device, or you may see service .. but no data/text will work.
Tablets (if they have T-mobile service) will need to be set the same as a phone/device.
I have cruised in US/Canada (San Fran → Canada → Alaska) and Europe (Italy, Greece, Malta, Slovenia, etc) w/o issues. As long as you disable your cellular service (Airplane mode) before getting on the ship and after getting off the ship, you won't be hit with roaming fees from Princess.
I’d recommend contacting T-Mobile through their messaging or 611
