Forum Discussion
Excessive Roaming
My family and I are traveling in Europe for about 2 months. We have the Magenta Max plan which says that there is unlimited international data roaming, however, the fine print states that data usage might be blocked or charged for 'significant roaming'. Last summer on a similar trip, we ended up with a huge bill for data roaming. What is considered excessive roaming? And how can we keep track?
This is not exactly true. I used my phone for ONE month while in France. I used my data package and paid for the overage, to the tune of $53. I was willing to do that because I knew I was over. I came back to the US on August 16 and JUST got another one claiming I had used my phone for "several months" and that I'm being cut off. I have not budged outside the US this month. After much time on the phone with T-Mobile, no one could explain why but that's the way it is. "Get a SIM card for your next trip". But how long does this ban hold? Is it time to move off T-Mobile?
Per TMobile terms and conditions, “excessive roaming” for any line is defined as using greater than 50% of your monthly data usage off network for 2 months out of 12.
You should get a text when you approach that threshold.
