Forum Discussion
International roaming / India - has issues
I have international roaming available as part of plan, but phone won't connect to internet. I am currently in a city called Coimbatore, Tamil Nadu, India. The phone connects to a str...
After 4 weeks in India, this problem remains unsolved. Numerous calls to tech support resulted only in apologies and un-diagnosed status. Strangely, when i moved to a big city (called Bangalore), i experienced no issues on the first day, same "no data connection" on second day, and then it started working fine later part of 2nd day. It was working in Delhi during my initial landing. But, the city of Coimbatore consistently had "no data connection" for 3 weeks. Talked to local partner, and they tried to connect the phone directly to their APN. No luck. T-mobile just said "tower issue" and left it at that. This would be another blow to account, since I will have to visit this city of Coimbatore often in future and I would require connection (as a backup). It maybe was bumped upto Engineering (with a trouble ticket assigned), but no call or email from them. They simply overwhelmed after the recent security breach.
What can i do to get this resolved ?
