International roaming / India - has issues

 tried nebulo, but perhaps I am not doing it the right way. can somebody provide clear instructions?? i dont see any LTE/data bars, so pretty sure its not just DNS issue. perhaps ninjit’s scenario was different

city: Bhopal, India.

cellular connectivity VI (vodaphone). good
actual network: VI India 3G
however, no data connection (and tmobile connectivity chart is deep purple, and deep fake!!)

ninjit wrote:

I found a few apps on the google play store that let you use any DNS server you wish, by creating a minimal vpn connection on the device itself.These send the DNS requests to your server of choice, while just passing through all remaining traffic.I settled on Nebulo (because it was free with no ads or purchases)

jains99 wrote:

 tried nebulo, but perhaps I am not doing it the right way. can somebody provide clear instructions?? i dont see any LTE/data bars, so pretty sure its not just DNS issue. perhaps ninjit’s scenario was different

city: Bhopal, India.

cellular connectivity VI (vodaphone). good
actual network: VI India 3G
however, no data connection (and tmobile connectivity chart is deep purple, and deep fake!!)

 

ninjit wrote:

I found a few apps on the google play store that let you use any DNS server you wish, by creating a minimal vpn connection on the device itself.These send the DNS requests to your server of choice, while just passing through all remaining traffic.I settled on Nebulo (because it was free with no ads or purchases)

 

The same developer has an older app that I found worked a bit more reliably than nebulo
https://play.google.com/store/apps/details?id=com.frostnerd.dnschanger

Try that one

I traveled to India for 4 weeks in September and October 2022, after reading this forum. Given the mixed comments so far, I wondered "will the cellular data with T-Mobile work or not in India, and will there be surprise charges"? I am back and here is my review. Well, it worked almost everywhere during my 4000+ kilometer zig-zag drive journey in India, as I visited various historic sites and infrastructure projects to review in the field. T-Mobile free data service driven Messages, WhatsApp etc worked in Delhi including Delhi airport, and numerous small towns of Chhattisgarh, towns and cities of Madhya Pradesh including Bhopal airport, of Uttar Pradesh, small towns and cities of Odisha including Bhubaneswar airport, and most of West Bengal including Kolkata airport. Only exception were isolated parts of Raipur city and parts of Asansol city (may be one or two tower issues?). No bill surprise afterwards too, now that I have received and paid the monthly bill that covers the period of my travel. Slow speed data is indeed included free by T Mobile in India, and for me, it worked nicely in the states mentioned above. I was traveling with the recently released iPhone 14 Pro. I have the Magenta Unlimited plan. These were my phone options → Settings : Cellular → then Cellular Data : On (Green); Cellular Data Options : Roaming On; Personal Hotspot : Off. T-Mobile Turn On This Line : On (Green); Scrolled down and confirmed that all the desired Data-driven Apps were On (green).

I paid extra to use faster data in Coimbatore, India and like others here in this thread, I get almost no data connectivity with Vi network. This has been a very frustrating and disappointing experience. TMo needs to resolve the issue. This is completely unacceptable.

krsree wrote:

I paid extra to use faster data in Coimbatore, India and like others here in this thread, I get almost no data connectivity with Vi network. This has been a very frustrating and disappointing experience. TMo needs to resolve the issue. This is completely unacceptable.

To get better help in this forum, please mention (a) the device and model you are using, (b) Data roaming and other settings in your device, (c) in Coimbatore, at your location, does your device get any signal (how many bars) with Vodafone India or another provider?

BoulderColorado wrote:

krsree wrote:

I paid extra to use faster data in Coimbatore, India and like others here in this thread, I get almost no data connectivity with Vi network. This has been a very frustrating and disappointing experience. TMo needs to resolve the issue. This is completely unacceptable.

 

To get better help in this forum, please mention (a) the device and model you are using, (b) Data roaming and other settings in your device, (c) in Coimbatore, at your location, does your device get any signal (how many bars) with Vodafone India or another provider?

I am using Pixel 6 with roaming turned ON. I get full strength signal with Vi India (only EDGE, no 4G/5G) here in Coimbatore.

Assuming help ticket and customer service of TMobile has not resolved this for you…

Try the following with Pixel 6, if its settings in India allow these:

Settings : Network & internet : SIMs : Mobile Data (On) 

Settings : Network & internet : SIMs : Roaming (On)

Check also Data Warning & limit : Apagar, or clear any data limit

if your phone has multiple SIMs (eSim), ensure that your TMobile sim is active for data. See PIxel 6 manual on how to reset default SIM preference for Data, Calls and Texts.

After setting all this, power off your phone, wait 30 seconds, reboot your phone.

I use iPhone. The above is based on a friend’s comment who uses Google Pixel. Good luck ji.

Rthomas79 wrote:

RESUELTO: Intl’l roaming add-on but no data (India)

this happens when the roaming partner selection is automatic and phone ends up selecting a partner that cannot extend roaming. I tried sim poping, restart phone, toggle airplane mode and each time phone selects Vi india while i am in Amrtisar. I found this because my wife's phone was somehow staying on the right one but mine did not. So, after i forced my phone on airtel with steps below, i got internet !!  T-Mobile won't have roaming with every small operator in India or Internationally. 

anyway an easy fix is — 

On the phone goto:

Step1: Cellular data > Network selection : change from automatic to manual selection (or disable auto)

Step2: Wait for list of roaming operator's to populate

Step3: select a national operator in your area (airtel worked for me in Amritsar for example)

You may need to restart phone after step3 And recheck step3 to make sure correct operator is actually selected. Once set it should remain until next restart or airplane mode.

Enjoy Magenta !

 

 

 

 

Changing the operator from Vi to Airtel worked for me. I had to restart the phone. Even after restarting, i didn't have a signal for a while. I guess it took some time for registering onto the new operator. I'm getting LTE speeds (1Mbps) now.

Rthomas79 wrote:

RESUELTO: Intl’l roaming add-on but no data (India)

this happens when the roaming partner selection is automatic and phone ends up selecting a partner that cannot extend roaming. I tried sim poping, restart phone, toggle airplane mode and each time phone selects Vi india while i am in Amrtisar. I found this because my wife's phone was somehow staying on the right one but mine did not. So, after i forced my phone on airtel with steps below, i got internet !!  T-Mobile won't have roaming with every small operator in India or Internationally. 

anyway an easy fix is — 

On the phone goto:

Step1: Cellular data > Network selection : change from automatic to manual selection (or disable auto)

Step2: Wait for list of roaming operator's to populate

Step3: select a national operator in your area (airtel worked for me in Amritsar for example)

You may need to restart phone after step3 And recheck step3 to make sure correct operator is actually selected. Once set it should remain until next restart or airplane mode.

Enjoy Magenta !

 

 

 

 

This worked well for our recent trip to India (Delhi, Agra, Jaipur, Coimbatore).  We purchased an International add-on package and had to switch between VI and Airtel depending on location, however, it worked well, got 4G/LTE service.  

nsamuel wrote:

After  4 weeks  in India,  this problem  remains unsolved.  Numerous calls to  tech support resulted only in apologies  and  un-diagnosed  status.  Strangely,  when i moved to a big city  (called  Bangalore), i experienced  no  issues on the first day,   same  "no data connection"  on  second  day,  and then  it started  working  fine  later part of  2nd day.  It was working  in  Delhi  during my  initial  landing.   But,  the  city  of  Coimbatore  consistently  had  "no  data connection"  for  3 weeks.   Talked to local partner, and  they  tried to connect the  phone  directly  to their   APN.   No  luck.  T-mobile  just said   "tower  issue"   and  left  it at that.   This  would be  another  blow  to  account,  since  I will have to visit  this  city  of  Coimbatore  often  in future  and  I  would require  connection  (as  a  backup).   It maybe  was bumped  upto  Engineering  (with a  trouble ticket  assigned),  but  no  call or email from them.   They  simply   overwhelmed  after  the  recent   security  breach.

 

What  can i do  to  get this resolved ?

prabir b wrote:

I have had this same problem. When I landed in New Delhi airport on July 1, 2022, it kinda worked, though slow, but that is expected. I have spent the last few days in Guwahati, a pretty large city. Apart from the inability to get to the internet, I have another problem: the data service rarely works, including texts. This is a severe problem for me as whenever I try to make a purchase using my US credit cards they send a code in a text to my registered phone number for verification. But since I don't receive these texts (except sometimes with a random delay that can last hours, by which time the purchase is timed out), I cannot use my credit cards. All the while, my phone shows LTE with 50% bars (with an R on top to indicate roaming, and the Settings show that the SIM is now registered to "vi India"). Strangely, occasionally it works great; I have even had a video call once through Whatsapp with a person in the US.

After reading this forum I decided it’s not worth my time to talk to T mobile about connection issues; they are clearly aware of it but decided not to do anything about it. 

Recently T-Mobile has same problem. can’t connect India right now my two family member has problem. i am trying from USA. but nothing works..