Forum Discussion
Kicked off of Roaming while deployed
Hello all
I am currently deployed to a location in the middle east, and I have the Magenta Max Military plan. Initially, I was able to use mobile data for roaming, but now it seems I have 0 connection and it constantly says "searching." My WiFi availability is VERY spotty, so I really am trying to rely on the LTE for text messages (for 2FA) and other things. I started to notice that whenever I was connected to a vodafone network, I would get kicked off shortly thereafter.
My job requires me to have 24/7 availability by phone, so this situation is leading me to miss critical phone calls because I simply don't notice that I've been kicked off the network until I check my phone. What am I doing wrong here?
I'm on a Samsung Galaxy S24. Now when I am trying to connect to the network (even after restarting my phone, resetting network settings, turning mobile radio on/off), I just see a "DENIED" status under Data Raw Registration State and Voice Raw Registration State.
Please help, I thought I'd be able to rely on international roaming with T-mobile to maintain connectivity. I really don't have to have to purchase an additional sim card for the area.
- syaoranTransmission Titan
Did you reach out to T-Mobile before being deployed to let them know you are being deployed? This can make a big difference. Try reaching out to T-Mobile by sending them a DM on either Facebook or Twitter to see if they can assist you in getting this resolved.
- RegretsAndSadneNetwork Novice
so strange that a US service member is so shabbily treated by this bloated corporate ziggurat
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