Forum Discussion
International roaming / India - has issues
I have international roaming available as part of plan, but phone won't connect to internet. I am currently in a city called Coimbatore, Tamil Nadu, India. The phone connects to a str...
I think we should not give up. We are being cheated here by T-Mobile. I think a lot of us with families back in India, we signed up for T-Mobile because of the draw of Simple Global. I know I did. Otherwise, I was a happy AT&T customer for 20 years. My phone bill was lower with AT&T as well. I am paying higher because I thought Simple Global will be simpler on my trips to India. But it is not. As soon as you go out of metropolitan cities, roaming just doesn't work. I was in Agra for two days on my last trip and it didn't work. Imagine, going to one of the most popular tourist destinations in the world and Simple Global not working. How can T-Mobile even advertise Simple Global Roaming coverage in India with a straight face?
Has anyone found out where, which department, which phone number we need to complain to fix this? We cannot let T-Mobile off the hook for this.
