Forum Discussion
Do I get a "no cost" exchange for a Arcadyan router
Do I get a "no cost" exchange for a Arcadyan router because the contacts on the power connector of the router are worn that it is not making contact with the connector of the power cord. I have pictu...
You can give T-Mobile's Home Internet Support a call and they will send you out that replacement gateway at no cost.
T-Mobile Home Internet Tech Support: 1-844-496-0492
Thanks Sayoran! I did call and I did get another router and wasn't charged anything for it so far. It boots up and connects to the router but doesn't go anywhere past that. I'll check with the store again. ¡Gracias!😄
