Forum Discussion
is anyone having network issues with galaxy z fold 3??
after i updated my phone to android 12 my service got so dam bad i wish i dint do it my z fold 3 is slow and the service is patchy and im tired of talking to a rep it seems all i get is a reset your phone and that could help this a 1800 phone i might get rid of it and get the galaxy S22 ultra if this phone does not get any better
- fireguy_6364Modem Master
whitesalt wrote:
Guys I fixed the problem!
Sincerely, Samsung and T-mobile knew the problem already. I went to the Samsung care store in Texas, dallas. When I told them I have a problem with Galaxy Z fold 3, they knew why I was there!
They explained me what happened. It had been problem with T-mobile android 12 update. This update is something troble with Z fold 3. Only the T-mobile version has the problem so any other carriers are working good. So Samsung just replaced new mainboard as free and it was took only 2 hours for fix. They even provide rental phone (S20+) for free too. After replaced mainboard, they updated android 12 software but it was Samsung version (it was not from T-mobile version). Also, they told me do not update until the software problem is solved. so, I turned off automatic software update. I saw today T-mobile offically notice on there website for this problem. They said just update newest version of they provided softeware. but, I'm not sure that software can be fixed this problem. Hopefully this helpful everyone.
per you..Samsung literally told you to not update until the software problem is solved?
so yes..them fixing their borked up TMO variant of 12 software update will fix it..
- maschineNetwork Novice
whitesalt wrote:
Guys I fixed the problem!
Sincerely, Samsung and T-mobile knew the problem already. I went to the Samsung care store in Texas, dallas. When I told them I have a problem with Galaxy Z fold 3, they knew why I was there!
They explained me what happened. It had been problem with T-mobile android 12 update. This update is something troble with Z fold 3. Only the T-mobile version has the problem so any other carriers are working good. So Samsung just replaced new mainboard as free and it was took only 2 hours for fix. They even provide rental phone (S20+) for free too. After replaced mainboard, they updated android 12 software but it was Samsung version (it was not from T-mobile version). Also, they told me do not update until the software problem is solved. so, I turned off automatic software update. I saw today T-mobile offically notice on there website for this problem. They said just update newest version of they provided softeware. but, I'm not sure that software can be fixed this problem. Hopefully this helpful everyone.
Did you do this at a t-mobile store or samsung store?
- whitesaltNewbie Caller
Guys I fixed the problem!
Sincerely, Samsung and T-mobile knew the problem already. I went to the Samsung care store in Texas, dallas. When I told them I have a problem with Galaxy Z fold 3, they knew why I was there!
They explained me what happened. It had been problem with T-mobile android 12 update. This update is something troble with Z fold 3. Only the T-mobile version has the problem so any other carriers are working good. So Samsung just replaced new mainboard as free and it was took only 2 hours for fix. They even provide rental phone (S20+) for free too. After replaced mainboard, they updated android 12 software but it was Samsung version (it was not from T-mobile version). Also, they told me do not update until the software problem is solved. so, I turned off automatic software update. I saw today T-mobile offically notice on there website for this problem. They said just update newest version of they provided softeware. but, I'm not sure that software can be fixed this problem. Hopefully this helpful everyone.
- maschineNetwork Novice
The latest update has NOT fixed the issue and since this update was supposed to fix the issue, t-mobile/samsung have decided to not allow you to trade your phone afer the “14 day grace period”.
- DerriedocNewbie Caller
Has anyone downloaded the new Android 12 update yet? Wondering if it fixes this problem from the January Android 12 update?
- J_SpoolNetwork Novice
Veso wrote:
J_Spool wrote:
My phone went to shit also. I've yet to try to do all the stuff you guys have but why should I have to? I purchased a almost 2k phone for this? We shouldn't have to be trying Mickey mouse fixes for something they messed up. They should be fixing it or recalling these phones. Whatever gets this fixed. This is annoying, rather have the phone blow up like the old samsungs lol. This is why I stick with Apple for a reason. Decided to get android for secondary line and this is what I get. Sucks because this phone was awesome...now I have a 2k paperweight
Thats what I mean , ppl seem too calm for spending 2k on phones and having issues with them… Its either me poor or everybody rich idk where the problem is. If samsung decides to shit on their next phone and screw ppl over again what ? Nothing ? U can sui them , u can replace your phone (talking from experience ) , u cant really do anything unles they decide to help you.
I'm taking this phone to samsung or to best buy for full refund and possibly have to get another phone which blows. Maybe s22 ultra but then what will be the issues with those. I love the fold because it's like a tablet. I have use for it that way. Idk … I'm just very pissed off at the moment. Got off the phone with Samsung a few ago and they suggested I mail my phone. I'm like F that… I'm not gonna be phone less for 2 weeks. Apparently they are aware of the issue - VesoNetwork Novice
J_Spool wrote:
My phone went to shit also. I've yet to try to do all the stuff you guys have but why should I have to? I purchased a almost 2k phone for this? We shouldn't have to be trying Mickey mouse fixes for something they messed up. They should be fixing it or recalling these phones. Whatever gets this fixed. This is annoying, rather have the phone blow up like the old samsungs lol. This is why I stick with Apple for a reason. Decided to get android for secondary line and this is what I get. Sucks because this phone was awesome...now I have a 2k paperweight
Thats what I mean , ppl seem too calm for spending 2k on phones and having issues with them… Its either me poor or everybody rich idk where the problem is. If samsung decides to shit on their next phone and screw ppl over again what ? Nothing ? U can sui them , u can replace your phone (talking from experience ) , u cant really do anything unles they decide to help you.
- J_SpoolNetwork Novice
My phone went to shit also. I've yet to try to do all the stuff you guys have but why should I have to? I purchased a almost 2k phone for this? We shouldn't have to be trying Mickey mouse fixes for something they messed up. They should be fixing it or recalling these phones. Whatever gets this fixed. This is annoying, rather have the phone blow up like the old samsungs lol. This is why I stick with Apple for a reason. Decided to get android for secondary line and this is what I get. Sucks because this phone was awesome...now I have a 2k paperweight
- VesoNetwork Novice
So how do you guys agree on spending 1800$ for a phone and just changing it for another one. I read someone said samsung is giving 900$ for Zfold 3 and S22 will be around 1200$ u r loosing right off the bat like 700$ for something u guys have no fault whatsoever… I have the Zfold 3 and sent it to Samsung 3 weeks ago and they lost my phone now.. getting BBB involved but maan its such a big hustle. I am not giving up on this and I will fight with samsung trough small court claims too if my issue isnt resolved soon. I just wonder how can I be the only person thats frustrated about this and 0 attention from users about how they can fix or compensate ppl for their freaking mistake…
- ScootRoaming Rookie
MaTchu wrote:
Scoot wrote:
MaTchu wrote:
So even with the last settings I posted after about a day I noticed intermittent service loss and call quality. One interesting thing I'm curious to see who has Google carrier service downloaded or not in relation to have bad service. I noticed quite a few recent reviews of Google carrier service causing issues we have seen. I uninstalled Google carrier services and will see if there's a difference throughout the day.
thanks for sharing….I can not help but wonder if the bands should be selected based on area. I live in cleve. Ohio and the bands you posted did not work for me. I did receive a strong consistent signal but it was only LTE and no 5G. I went back to the original workaround settings but added LTE B12 and 5G bands 260-nsa , 261-nsa …. this has been working flawlessly at home and away from home (so far)
Funny enough I also live in Cleveland. I've tried a lot of different configuration and at this point they work for about a day then I notice the same issues. I'm on my phone and traveling around.north east Ohio a lot. It seems ok if your in on place but once you start traveling and it looses signal it seems to have a hard time re-finding a connection
Small world… looks like work is picking up a bit for me now so I will be anywhere from Cleveland west out to Avon Lake and Sometimes Strongsville so I hope these settings hold up for me. I will be keeping tabs on this post and offering anything new I find out…..I think this is ridiculous that we are left to figure this out on our own...
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