Forum Discussion
is anyone having network issues with galaxy z fold 3??
after i updated my phone to android 12 my service got so dam bad i wish i dint do it my z fold 3 is slow and the service is patchy and im tired of talking to a rep it seems all i get is a reset your phone and that could help this a 1800 phone i might get rid of it and get the galaxy S22 ultra if this phone does not get any better
- fireguy_6364Modem Master
cant say i see the same issues with my V60..
for the Z Fold 3 it was an update that junked up everyones phones. nothing more..
not that someone cant be running into these issues AND experiencing network issues on top of it..
- MaTchuTransmission Trainee
So even with the last settings I posted after about a day I noticed intermittent service loss and call quality. One interesting thing I'm curious to see who has Google carrier service downloaded or not in relation to have bad service. I noticed quite a few recent reviews of Google carrier service causing issues we have seen. I uninstalled Google carrier services and will see if there's a difference throughout the day.
- ScootRoaming Rookie
MaTchu wrote:
So even with the last settings I posted after about a day I noticed intermittent service loss and call quality. One interesting thing I'm curious to see who has Google carrier service downloaded or not in relation to have bad service. I noticed quite a few recent reviews of Google carrier service causing issues we have seen. I uninstalled Google carrier services and will see if there's a difference throughout the day.
thanks for sharing….I can not help but wonder if the bands should be selected based on area. I live in cleve. Ohio and the bands you posted did not work for me. I did receive a strong consistent signal but it was only LTE and no 5G. I went back to the original workaround settings but added LTE B12 and 5G bands 260-nsa , 261-nsa …. this has been working flawlessly at home and away from home (so far)
- ScootRoaming Rookie
MaTchu wrote:
Scoot wrote:
MaTchu wrote:
So even with the last settings I posted after about a day I noticed intermittent service loss and call quality. One interesting thing I'm curious to see who has Google carrier service downloaded or not in relation to have bad service. I noticed quite a few recent reviews of Google carrier service causing issues we have seen. I uninstalled Google carrier services and will see if there's a difference throughout the day.
thanks for sharing….I can not help but wonder if the bands should be selected based on area. I live in cleve. Ohio and the bands you posted did not work for me. I did receive a strong consistent signal but it was only LTE and no 5G. I went back to the original workaround settings but added LTE B12 and 5G bands 260-nsa , 261-nsa …. this has been working flawlessly at home and away from home (so far)
Funny enough I also live in Cleveland. I've tried a lot of different configuration and at this point they work for about a day then I notice the same issues. I'm on my phone and traveling around.north east Ohio a lot. It seems ok if your in on place but once you start traveling and it looses signal it seems to have a hard time re-finding a connection
Small world… looks like work is picking up a bit for me now so I will be anywhere from Cleveland west out to Avon Lake and Sometimes Strongsville so I hope these settings hold up for me. I will be keeping tabs on this post and offering anything new I find out…..I think this is ridiculous that we are left to figure this out on our own...
- magenta10453672Newbie Caller
whitesalt wrote:
Guys I fixed the problem!
Sincerely, Samsung and T-mobile knew the problem already. I went to the Samsung care store in Texas, dallas. When I told them I have a problem with Galaxy Z fold 3, they knew why I was there!
They explained me what happened. It had been problem with T-mobile android 12 update. This update is something troble with Z fold 3. Only the T-mobile version has the problem so any other carriers are working good. So Samsung just replaced new mainboard as free and it was took only 2 hours for fix. They even provide rental phone (S20+) for free too. After replaced mainboard, they updated android 12 software but it was Samsung version (it was not from T-mobile version). Also, they told me do not update until the software problem is solved. so, I turned off automatic software update. I saw today T-mobile offically notice on there website for this problem. They said just update newest version of they provided softeware. but, I'm not sure that software can be fixed this problem. Hopefully this helpful everyone.
Okay so, I can confirm this. I shipped my Fold back to Samsung with Android 12 and One UI 4.0 and after 5 days they returned it to me in fine working order. They changed the PBA (phone board assembly) and the work order states that they installed the latest software version. After checking the software information, I see that it's back to running Android 11 and One UI version 3.1.1. I did not receive any instruction from them not to update to Android 12, but after the hell I went through with no data for 2 weeks I'm not even going to risk trying. Hopefully someday soon they'll release a stable Android 12 version for the Z Fold 3, but I have a feeling the Z Fold 4 will be out before that ever happens.
- MaTchuTransmission Trainee
Went into a tmobile store again today, after days again of no service other then over wifi. They said there's nothing Tmobile can do. Samsung has to release a new update.
- fireguy_6364Modem Master
anyone pop over to Samsungs site to see what is being said in their forums for this phone?
- MaTchuTransmission Trainee
Has anyone tried doing a factory reset and not doing the update?
- fireguy_6364Modem Master
if they already have the update on the device a FR wont roll it back to the previous update..they usually jump the FR in case it’ll clear up any internal issues or if for example when the new update came in it didnt dump any of the old info and its conflicting with the new update..not the greatest of options for everyone but it does fix the problem from time to time when it comes to stuff like this..
as much as it is dreaded performing a FR today compared to 5+ years ago is drastically easier.
- Gwbarber7Roaming Rookie
Should the 5G band be NR band 41 sub 6 SA or NSA ?
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