Forum Discussion
is anyone having network issues with galaxy z fold 3??
after i updated my phone to android 12 my service got so dam bad i wish i dint do it my z fold 3 is slow and the service is patchy and im tired of talking to a rep it seems all i get is a reset your phone and that could help this a 1800 phone i might get rid of it and get the galaxy S22 ultra if this phone does not get any better
- MaTchuTransmission Trainee
Just reset my band setting and did the update. It started off a little iffy but seems to have stabalized for now. Searching and internet started off slow despite having full bars. But now seems to be working good. We will have to see if it stays that way or if after a few days starts dropping service again like after the android 12 update.
- rsminTransmission Trainee
MaTchu wrote:
Well quick update. After a hour it already started to drop signal and go in and out of searching again. I'm going to apply the bands tmobile has listed as bands they use and elimate one by ine to try and see if the phone trying to connect to a particular band could be causing an issue.
MaTchu,
Thanks for your help on this. Mine has been stable since update yesterday. But mine is very intermittent so will continue to watch.
- rsminTransmission Trainee
MaTchu wrote:
So at least in my case it seems like an issue with the phone and the GSM bands. At least going off of process of elimination. I have every LTE band and 5G band enabled, with any of the GSM band frequencies selected, my data is in and out of searching and continuously dropping calls, and long load times even google searching . Without any GSM band frequencies selected, Data seems more stable, calls sound more clear, and web searching is drastically smoother.
Great, keep us posted. Thank you for your efforts in trying to find the problem. I was almost ready to trade this in for the s22 ultra which I really didn't want to, but I couldn't afford to have a phone this expensive and not work properly. I love the fold 3 and want to stay on it for now so again I appreciate your efforts on trying to figure this out.
- rsminTransmission Trainee
So do you feel like this last set of options has fixed it? If it does are you happy with the fold 3 and going to keep it? I can't afford another phone (I am retired) and only asking if this is going to continue to be a problem I might need to see about swapping this for the Galaxy S22 ultra, but I really like the fold 3. I am not having many issues that I can tell but mostly on wifi at home but have seen a few call drops while at home.
- rsminTransmission Trainee
MaTchu wrote:
I'm waiting to see if anyone else if having issues even after the update, and I'm going to give the above mentioned settings a few days to see if it's an option to keep the phone at least usable. I'll update on here if I run into any issues with the current settings.
I personally love the fold 3 for my job. If the data and call quality can be fixed I'm hoping to keep it.
Thanks MaTchu, I appreciate it. Will watch what you find out. Have directed some on Reddit and Android forums to watch what you are doing. Several on those sites are having problems even after the update. Not sure when Samsung pre-orders for S22 are over. They are offering $900 for the z fold3 which entices me ONLY if this can't be resolved. Even swapping for a new fold 3 doesn't seem viable because some who have already done that say the new one is acting up?
- fireguy_6364Modem Master
rsmin wrote:
MaTchu wrote:
I'm waiting to see if anyone else if having issues even after the update, and I'm going to give the above mentioned settings a few days to see if it's an option to keep the phone at least usable. I'll update on here if I run into any issues with the current settings.
I personally love the fold 3 for my job. If the data and call quality can be fixed I'm hoping to keep it.
Thanks MaTchu, I appreciate it. Will watch what you find out. Have directed some on Reddit and Android forums to watch what you are doing. Several on those sites are having problems even after the update. Not sure when Samsung pre-orders for S22 are over. They are offering $900 for the z fold3 which entices me ONLY if this can't be resolved. Even swapping for a new fold 3 doesn't seem viable because some who have already done that say the new one is acting up?
pointless unless you can lock it down and keep it from updating to the messed up update..you can continue to deny it updating but eventually it’ll force update.
- rsminTransmission Trainee
fireguy_6364 wrote:
rsmin wrote:
MaTchu wrote:
I'm waiting to see if anyone else if having issues even after the update, and I'm going to give the above mentioned settings a few days to see if it's an option to keep the phone at least usable. I'll update on here if I run into any issues with the current settings.
I personally love the fold 3 for my job. If the data and call quality can be fixed I'm hoping to keep it.
Thanks MaTchu, I appreciate it. Will watch what you find out. Have directed some on Reddit and Android forums to watch what you are doing. Several on those sites are having problems even after the update. Not sure when Samsung pre-orders for S22 are over. They are offering $900 for the z fold3 which entices me ONLY if this can't be resolved. Even swapping for a new fold 3 doesn't seem viable because some who have already done that say the new one is acting up?
pointless unless you can lock it down and keep it from updating to the messed up update..you can continue to deny it updating but eventually it’ll force update.
He and I both are on the new update. He is trying these options with the latest update. Mine has been running pretty good since the last update but mine has always been very intermittent so will take me a while to see anything.
All this is frustrating and I understand those that are jumping off for something else
- rsminTransmission Trainee
TomTom wrote:
rsmin wrote:
Kartikp84 wrote:
I thought I had a case with some magnet in it may cause interference with signal, that wasn't the case.
Got a new car, thought it was blocking signal... That wasn't the case.
Changed a new Sim card that wasn't the case.
Finally found this forum... Thank God at least there's a way around it until samsung gets its next update.This work around is good for now..
QUESTION: when the update comes do we need to do something after??
Got update today. After update I had to go in and uncheck AP and restart to get service. Before that list all connection to TMobile. Will see if this update fixed the connection possible
Thank you! Please post your result. I will post my result once I get the update.
So far so good. No problems since update yesterday. I am on BVA9
- fireguy_6364Modem Master
MaTchu wrote:
fireguy_6364 wrote:
rsmin wrote:
MaTchu wrote:
I'm waiting to see if anyone else if having issues even after the update, and I'm going to give the above mentioned settings a few days to see if it's an option to keep the phone at least usable. I'll update on here if I run into any issues with the current settings.
I personally love the fold 3 for my job. If the data and call quality can be fixed I'm hoping to keep it.
Thanks MaTchu, I appreciate it. Will watch what you find out. Have directed some on Reddit and Android forums to watch what you are doing. Several on those sites are having problems even after the update. Not sure when Samsung pre-orders for S22 are over. They are offering $900 for the z fold3 which entices me ONLY if this can't be resolved. Even swapping for a new fold 3 doesn't seem viable because some who have already done that say the new one is acting up?
pointless unless you can lock it down and keep it from updating to the messed up update..you can continue to deny it updating but eventually it’ll force update.
I updated my phone to the newest update just released. The newest update only temporarily fixed the issue, reverting back to the conditions after the first andriod 12 update. I was referring to updating on the forum with how my most recent band settings effect service.
i highlighted/underlined the part i was referencing
- rsminTransmission Trainee
MaTchu wrote:
I gotcha. Yeah that was one of the first steps I took though T-mobile support. They replaced my device with another fold 3 and the same issue persisted. It definitely appears to be a software, not hardware issue.
MaTchu, Mine is still running strong since yesterday. Turned off wifi since I am retired and mostly at home. Not having any internet issues yet. Hopefully yours stays clean with your latest work around then I will feel better about this. Don't want to give it up unless I have to. Preorders for S22 ultra end on the 24th. So have till then to make my mind up. Hoping to stay on the fold3. Seems that TMobile phones aren't the only ones having this problem. Saw somewhere that they are having it on Verizon as well.. Again, thanks for your help.
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