Forum Discussion
T-Mobile Home Internet LTE Router Connection Issue
I received my LTE router in the mail a few days ago and everything seems to be working just fine service wise. However, I am having issues with connecting specific devices to the router and loggi...
Hello Chris,
Yes, the connection issue is solved. There was a software update last week for the LTE Router/Modem and that seemed to fix my connection issues. This included my Ring doorbell and an off-brand smart plug that I have. At this point, all of my devices connected and are functioning.
If you can't login to the router, a hard reset is something I would consider. Are you trying to login wired to it or over wireless? For security reasons, you might need to ne wired to the router to access it.
Some Amazon and Ring devices are very picky about tue wireless security settings and channel the WiFinis set to. Set the channel to 3, 6, or 9 on the 2.4GHz settings and try setting the security encryption to WPA2-AES or WEP
