Forum Discussion
T-Mobile Home Internet LTE Router Connection Issue
I received my LTE router in the mail a few days ago and everything seems to be working just fine service wise. However, I am having issues with connecting specific devices to the router and logging into the router itself via the IP address and using the user name and password stated.
Device issue: I seem to not be able to connect my Ring Doorbell to the T-Mobile LTE Router. I have tried it many times, followed the help guide for the router and the Ring doorbell several times as well without success. Has anyone else or T-Mobile tested the connection of a ring doorbell to the T-Mobile Home Internet LTE router?
Logging in: I have typed in the IP address, entered the user name and password MANY times and it always says "login failed!". Should I hard reset the router? I wanted to try and avoid this as it took me about 2 hours to connect all my devices the first time and would love to avoid that.
Gracias,
-Myles
Hello Chris,
Yes, the connection issue is solved. There was a software update last week for the LTE Router/Modem and that seemed to fix my connection issues. This included my Ring doorbell and an off-brand smart plug that I have. At this point, all of my devices connected and are functioning.
One thing to potentially consider, is the distance of the Ring Doorbell to the router. WEP might also be eaiser to tinker with until you get it connected.
I've tested it at 5 ft, 15 ft, and 25 ft. But good suggestion.
I'll look into the WEP but I was told by T-Mobile support it is probably a firmware issue. Ill post an update once I have one.
Just checking in to see how things are going 😊 Please let us know if you still need help.
That is great to hear! Thanks for updating us.
I can't get my ring doorbell to connect to my LTE router. All of my other devices in my home are connected but the doorbell is causing me a major headache. I've entered my password numerous times and the doorbell still will not connect. What else can I do to get the router to connect to the doorbell?
I couldn't get my Ring doorbell to connect to my mifi either. Then I saw post about
setting APN to b2b.tmobile.com and IP4. This worked for a while then tmobile
just a couple of days ago stopped supporting this APN setting. Couldn't get
internet to work at all using those settings. Now back to no Ring doorbell connection.
It worked last year when I had ATT for service.
I set up my internet router, I wanted to connect rasperrypi dns server to block adds. I do not see any dns server information in the new router, can I add a dns server?
Does anyone else with TNobile internet lose all connection when it rains?
I am having a strange issue. I have my home internet connection and a extender for some dead spots in my house. Currently my devices can connect to the extender, but not to the main router. Any idea what the issue might be?
