Forum Discussion
Changing autopay payment method
Hello, About 2-3 months ago I changed the autopay payment method in my T-mobile account from one method to another, from a checking account to a credit card. The system shows that my new method i...
thewellbus wrote:
While I wait for an answer, I am going to DELETE the old method of payment. We'll see how that goes.
Hope you don’t lose your phone service for non-payment, and forwarded to collections, which could affect your credit rating.
Might be better to contact T-Mobile support directly, thru the #611 or 800 number, or tier 2 support at Facebook or Twitter.
Scroll down and you will see a "submit change" button at the end. I think after click on that button, it will change to the new default afterward. This is confusing (as the new one already marked as default before you click "submit change"), that happened to me too.
