Forum Discussion

Silverdillo54's avatar
Silverdillo54
Network Novice
Hace 10 meses

data accounting

Data accounting is wrong every month. I have the 150g lite plan and just about every month I start getting the data usage nastygrams saying I have reached my limit and the service will slow down. I h...
  • Rogracer2000's avatar
    Hace 10 meses

    Did you try calling customer service?   When I was on the "Lite" plan, my data-usage matched when the data-cap kicked-in.

     

    Side-note:  When I had the plan 1.5 yrs ago, there was no such thing as a 150 GB plan….they only had 100, 200, and 300 plans.   Makes you wonder if they don't have something messed up at their end and you're getting capped at 100.