Forum Discussion
has anyone else been scammed by T-Mobile?
Hello, fellow T-Mobile customers. I am merely writing this with the hope that someone at T-Mobile will read it and FINALLY, after SEVEN months of headaches, fix and properly bill me. In December of...
ME!
I went to the store to purchase a new phone for my husband, we switched to a family plan and the seller obviously mentioned we were getting the best deal etc.
Once we were about to finish all the activation, etc, he went to the back of the store and came back with three trackers and said he would throw those three for free. He never mentioned we would get a monthly bill for those. He took my phone from my hands and activated them all. I noticed the charge few months later and called T Mobile, to what their response is they cannot do anything because 14 days have passed.
I feel scammed. He didn't disclose the truth, he gave us a bunch of garbage making us feel they were gifts and I don't even use those trackers. Now if I cancel them, I need to pay for the device. Like $40 each
I am really disappointed being a customer from T Mobile for so many years this is unacceptable
