Forum Discussion

Karenross07's avatar
Karenross07
Network Novice
Hace 12 meses

changed my number without notice

My line was suspended cause of delay in renewing now zi notice that they changed my number already

  • Give Customer Care a call or reach out to T-Mobile by sending them a DM on Facebook or Twitter.  

  • syaoran's avatar
    syaoran
    Transmission Titan

    Give Customer Care a call or reach out to T-Mobile by sending them a DM on Facebook or Twitter.  

  • Its only 6 days past due and now i open my account my number was change

  • syaoran's avatar
    syaoran
    Transmission Titan

    If your account was a prepaid account.  If the account goes for 60 days without an active plan.  The account is closed and the number put back into the pool of numbers to be issued to customers.