Forum Discussion
Transfer / migrate from the physical sim to eSIM
Hello! I have the physical t-mobile SIM and I want to transfer phone number to my eSIM account / to convert it into eSIM. At the moment I have two tmobile accounts and numbers, is it possible to ...
I'm very happy with your (with our (T-Mobile)) twitter support; the best experience I had. They just asked information about both accounts and resolved everything.
I am trying to do the same thing as the original post, swapping my existing T-mobile account from the physical SIM to an eSIM while keeping the same service. I called and chatted to T-mobile experts. They all told me to download the T-mobile esim app to create a new account. I tried that app, but find there are only two rates are available. None of them is like my current rate. I am kind of getting lost. Where should I go to get help really helps?
