Forum Discussion
Netgear Nighthawk M1 (MR1100-100NAS) blocked by TMobile?
I have an unlocked Netgear Nighthawk M1 Router I got from Amazon, new.
I subscribed to two unlimited data plans, for my two locations of work, one with static IP and the other without.
My non-static IP service was originally attached to this router, but a couple of months ago it quit working.
By not working I mean the signal is fair to excellent, but it says "mobile broadband disconnected". Essentially not able to get an external IP address.
So as part of troubleshooting, I swapped sim between this router and another and swapped APN config, and both worked. And them I swapped back, and this router (Netgear M1) wasn't working again. That's when I knew Tmo blocked this router for fast.tmobile.com APN.
So I had to use the static IP sim in this Netgear M1 Router.
Now, my static IP sim (b2b.static APN) won't work anymore either, and my subscription line support tells me that the sim is active and working.
So my question is:. Did Tmo block Netgear Nighthawk M1 (MR1100-100NAS) from the network completely? If yes, why? There are a number of us using this device on Tmo network, I am sure.
Please help ASAP!
I couldn't find anything that says we block the Netgear Nighthawk M1 or any other mobile hotspot from working on the T-Mobile network. Of course, the normal Bring your own device (BYOD) disclaimer applies; we can't guarantee we can get all devices working, but we definitely want to try our best.
The biggest question I have is what rate plans do you have? They need to be Mobile Hotspot plans to work in a Mobile Hotspot device. If they're plans designed for phones, they won't work.
T-Mobile there has to be a MAC Address block list you can reference to see if our devices are being blocked on the data side.
Yup same problem with my unlocked Mr1100-NAS model. Data is being blocked as the device still shows me missed calls and texts in the control center. T-Mobile please stop blocking these devices. I even went so far as to get a data only sim and that did not work.
Make sure your setting → advanced settings → cellular page looks like this: (especially the blue radial button next to the t-mobile APN)
Luke wrote:
Yes, got the same issue. My Netgear Nighthawk M1 can not connect to T-mobile LTE as well.
Zipcode is 95054.
Please resume this service, otherwise, it forces us to switch to another provider.
Did you by any chance get it fixed. I just bought one not knowing this was a problem. I've looked everywhere but can't find any solutions. Thanks in advance
Have you set the APN manually? The ATT devices only have the ATT APN by default. You need to manually setup with TMO one (fast.t-mobile.com). Also, the manual APN setting is buggy so you need me make sure it's still set as the "active" APN after it's first reboot. I have 5 bars of T-mobile service on mine thanks to b66 support.
If you are still having issue you may be on an older firmware (I'm on Feb 2020). Sadly to get an update from some older versions you need to be attached to the ATT network. I got my first update by activating a one month prepaid ATT hotspot plan. Once I got the device up to date, I switched back to the TMO account.
Same here. My device was working for a short period of time and now states mobile broadband disconnected. It is definitely tmobile as I have swapped in an att and a verizon sim both work without issue. T-mobile please stop blocking our device's.
Yes, got the same issue. My Netgear Nighthawk M1 can not connect to T-mobile LTE as well.
Zipcode is 95054.
Please resume this service, otherwise, it forces us to switch to another provider.
iv have the same problem here. Im 99% sure its t-mobile blocking the device. iv paid for both plans, and phone line with unlimited ($65) and a device plan ($20-$50). Ive even puller SIM out of other devices just for progress of elimination. What i want to know is if anyone has found other providers that will support the Nighthawk and if anyone share what they have found. i was going to look in spectrum and xfininty. and give that a try. MY theory is that ATT and T-Mobile has struck some sort of deal to keep the device off their next work cause the Nighthawk appeared with ATT first. (its just a theory tho)
Were you able to determine which plan you have? Puedes view it in the T-Mobile app or on My T-Mobile.
I couldn't find anything that says we block the Netgear Nighthawk M1 or any other mobile hotspot from working on the T-Mobile network. Of course, the normal Bring your own device (BYOD) disclaimer applies; we can't guarantee we can get all devices working, but we definitely want to try our best.
The biggest question I have is what rate plans do you have? They need to be Mobile Hotspot plans to work in a Mobile Hotspot device. If they're plans designed for phones, they won't work.
