Forum Discussion
SyncUP Kids changed to T-Life and now all I get with the new app is an error
I understand SyncUp Kids is no more. I installed the T-Life app on my phone as directed. I'm logged in and have the correct phone number showing up on my screen, but when I go to click next I am seei...
Jp101 wrote:Hello all. Mine wasn't working either. Until I went directly from the app store and searched t life, un-installed from there then reinstalled opened the app and logged in to sync up account though the t life app. Now it works.
This is the correct workaround. If you get in a state when you cannot pass the User profile screen, uninstall the app, get the latest from App store or Google plan, open the app and go to Connect - People tab to login manually. Make sure to use the same credentials as you used in the SyncUP KIDS app.
The fix is planned to be released in the next couple of days, but you will still need to uninstall and reinstall the app to successfully login and see your syncup watches in T-Life.
