Forum Discussion
SyncUp kids pairing with Phone App
I recently bought a SyncUP Kids and when we first turned on the watch it gave the option to pair with app but didn't pair and now doesn't have the option. Is there a trick to pair the watch?
My daughters watch has worked good for several months but all of a sudden it unpaired from the app this morning and I can't get it back. Why did it randomly unpair? I've tried all the suggestions above and it just won't pair. I've been on my phone for 50 minutes now. Not one of the 4 people I've been transferred to knew anything about the sync up watches or the app. I was told to uninstall the app and reinstall it. It didn't work. I tried pairing the watch from my wife's phone but it hasn't worked. This shouldn't be this hard.
