Forum Discussion
Syncup watch app all items core api failing error on opening page, then crashes
When I click to open the syncup app for the watch, I get a little pop up on the opening screen right before it crashes that says: all items core api failing. Started yesterday and still! Can't track...
Seriously T-mobile!?!? Just got this watch a week ago, stuck for 24 months!! The selling points were control of contacts and all functions and tracking the watch to make sure my little one is safe. Yesterday it quits working and no notification, care, or priority to getting it fixed or instructions as to how to get functionality back? Sounds like I was sold some crap and need to complain somewhere other than this forum. Using Samsung Galaxy S22+.
Wow thank you to those that mentioned the T Life app for tracking! None of the tmobile reps suggested using that as an alternative. But, now how do we manage the contacts and who the kids can call from their watches?? HELP US TMOBILE!
also called them this morning. One identified a local cell tower that has had a hardware issue for several months, but this doesn't seem related because the syncup app issue only started yesterday as others here also mentioned. I'm surprised that that local cell tower hasn't been fixed, I've had other issues with my phone connection near home (not the syncup) and now I know why. Living near silicon valley tmobile needs to do better for this to be ongoing.
