Forum Discussion
SynchUp Kids watch can't send outbound texts
I purchased a SynchUp Kids watch for my child. It worked fine on the first day but seems to be having issues sending text messages after receiving an update on Jan 25. All other functions are fine ...
Hi, sorry for the experience you're having. Have you tried to restart the watch? Do you see the issue with sending text messages to certain contacts?
if the issue persists and you don't hear back from Care, please send a bug report through the app. You can do it by going to Settings → Report Issue or simply share your phone with the app open. If you end up doing it, please mention in the description that you've already reached to the support.
Gracias,
SyncUP KIDS Team
