Forum Discussion

biggin77's avatar
biggin77
Newbie Caller
Hace 11 meses

Syncup App not working with errors

I have been having issues with my Galaxy phone where it says "All items core api failing".  I don't know what I need to do because not I can't do anything with the app.  What should I do to get this fixed?

  • No, they have fixed the app so the “API failing” is no longer happening.

    Gracias

  • Phxhawk's avatar
    Phxhawk
    Newbie Caller

    I am getting  the "all items core api failing" too. Galaxy S21 running Android 14.

  • Mr_bond's avatar
    Mr_bond
    Network Novice

    Same here it just started saying all items cores API failing.

  • farmboy's avatar
    farmboy
    Network Novice

    same, started early last night. uninstall and reboots do nothing.

  • TracifromTexas wrote:

    I'm experiencing the error "all items core api failing". Tried reinstalling the app. No help.  ¿Tienes alguna idea? 

    I have the Samsung Note 20 Ultra 5g, running Android version 13.

  • Madmommie's avatar
    Madmommie
    Roaming Rookie

    I'm also having the error and I just bought last night so I could have peace of mind while my child was visiting family in another state .... so pissed 😤  yes my kid can text and call but I can't see him or make changes if needed 

  • Madmommie's avatar
    Madmommie
    Roaming Rookie

    Mine stopped working again 😫.. says I have no internet but the incons at the top of my phone disagree 

     

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad
    Madmommie wrote:

    Mine stopped working again 😫.. says I have no internet but the incons at the top of my phone disagree 

     

    Hey there. Have you tried turning off wifi to see if it will connect using your T-Mobile data? Usually, it should work over wifi, but there are a few times when connecting directly to T-Mobile service can help align things within the app and get it working correctly again.