Forum Discussion
SyncUp audio messages don't play on iPhone
My kids' SyncUp watches can send audio text messages, but they can't be played on their grandparents iPhone's. They work on other iPhones and on Android phones, but for some reason they can't be play...
I am seeing this exact issue with my daughter's watch when she sends voice messages to her mom's iPhone. Seems to work fine with my phone (s22 ultra). Has been going on for at least a week or two. Tried restarting the watch, toggling airplane mode and deleted her mom as a contact and adding her again and it still didn't work. She receives the message but there is no play button or option to listen to the message.
