Forum Discussion
SyncUp audio messages don't play on iPhone
My kids' SyncUp watches can send audio text messages, but they can't be played on their grandparents iPhone's. They work on other iPhones and on Android phones, but for some reason they can't be play...
He did save my son as a contact, so that isn't it. I'm still searching! I wonder if my dad needs to download the app or something? Because looking at this thread, the parents who have the app are able to open the voice memos, but grandparents are not. My Dad's iphone is newer than mine and it's up to date with his updates, so that's not it, either. We also checked that voice memos are toggled "on" in his settings. Very odd.
