Forum Discussion
SyncUp kids pairing with Phone App
I recently bought a SyncUP Kids and when we first turned on the watch it gave the option to pair with app but didn't pair and now doesn't have the option. Is there a trick to pair the watch?
Brandymomnnp wrote:It never goes to the Home Screen. Only the pairing screen. I've turned it off. On. Restarted. I cannot factory reset. The app on my phone continually says "setting up profile. Hang tight". I spent over 45 minutes on phone with T-Mobile. They couldn't help. They said someone would call me back within 72 hours.
Hi! We're you ever able to resolve this? This is the same issue I'm having.
