Forum Discussion

kd68's avatar
kd68
Newbie Caller
Hace 3 meses

Error activating my rebate

I received a $200 rebate. In order to activate I had to click the link in the email and type in my phone number.

 

Upon doing so I get this error “Error

We are not able to validate the information provided. Vuelve a intentarlo".

 

I tried more than once. How do I resolve this?

 

Has anyone received their rebate card and been able to actually use it?

  • sab1127's avatar
    sab1127
    Newbie Caller

    I'm having the same issue. I tried to look into it, and I know I'm using the right phone number (the one on my bill). I've also tried using different search engines, as someone suggested in another thread. I keep getting the error message, though. 

  • kd68's avatar
    kd68
    Newbie Caller

    A real shame if it is a scam to get you to sign up for tmobile. Does not instill trust in Tmobile.

  • I hope you get it resolved. Im still waiting on mine, How long does it take to get back