Forum Discussion
Terrible website and app.
The website and app are awful and only getting worse. I'm at the verge of changing companies. While there are a lot of perks to having T-mobile (free Wi-Fi on select flights), the cost is no longer w...
I haven't been able to login to my prepaid account, on the internet, or through the app for almost two weeks now. I have tried talking to them about this on Facebook, but they are clueless. This has happened in the past, and eventually it will get fixed, just like in the past, hopefully.
Both ask for my userid and password, and then it looks like I’ll be logged in, but then both kick mne back out to the login screen.
Here: https://account.t-mobile.com/signin/v2/
or here: https://account.t-mobile.com/
