Forum Discussion
5G Home internet keeps dropping!
I've had 5G home internet service for about two months, after two weeks it started acting up. For about five times a day all my devices connected to the Arcadyan KVD21 gateway lose internet yet...
On the "T-Mobile Internet" app, you can remotely restart your modem from there. You can also view all devices connected to the modem and their signal strength. Sometime restarting/rebooting the troublesome devices (TV, security system(s), other Wi-Fi devices) can also re-initiate a good signal connection. This may also help?
