Forum Discussion
5G Home Internet nightly slow down
Actually, if cell phone users use to much data in a month, they are also tagged high-volume users and get the same priority as TM Internet customers. TMI users are just considered high-volume from the get-go...because we basically are. That said, if you look at the contract, there are some weasel-words in there about fair distribution of resources to all their users. I *think* that means if you use gobs of data (I don't know that that means, but say approaching a TB a month), you may get assigned a lower priority than almost everyone else. I would suggest for those of you that are seeing massive slow-downs during times of congestion, that you check to see how much data you are using in a month. Do you leave TVs on for no reason? Do you watch a lot of 4K on multiple TVs? If you are in this category, that may be the reason.
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