Forum Discussion
Domfinn
Hace 2 añosRoaming Rookie
can anyone help me get better upload speed
I got the home internet being a 21 year old just moving out into the world. I only use it to game I told them that they said it would be perfect! Especially with a ethernet cable! I was lied to I'm c...
copz1998
Hace 2 añosConnection Curator
Congratulations on your move, best of luck.
When I read your concerns, my first question would be - are you 100% sure that you used the T-mobile Internet app with the Placement tool to ensure that your gateway is in the optimum position (between you and your cell tower)?
Here is a thread that talks about the issue and a few Youtube setup videos that can be helpful. If you signed up then your location was predetermined to be near a 5G tower. Take a look below and walkthrough the placement assistant and check your metrics to ensure you have good readings.
https://community.t-mobile.com/tv-home-internet-7/t-mobile-home-internet-setup-video-50045Please post your results.
Best of luck!
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