Forum Discussion
Data speeds dropped to below 1 Mps. Am I being throttled?
Hi everyone, Since Tuesday of this week, I have been experiencing a steep drop in data speeds. I have typically been able to get between 60-80 Mbps reliably. Over the past few days, my download spee...
Just to close the loop on this, maybe this time the "we're working on the towers" wasn't just a line. As of last night, I'm getting 120 down/20 up pretty consistently. So whatever happened took a week, but it's now better than it's ever been. We'll see if it lasts!
I don't think you're being throttled. I read that the throttling will start after 1.2 TB in a month (I assume that would be your billing cycle), and only for new users who started service after January 18.
I don't know what could have caused your speed to drop off like that. Have you called in and asked for technical support?
