Forum Discussion
DATA USAGE ACCURACY
Been monitoring our daily usage because we're on an expensive tiered plan. When exceptionally high usage shows up, I note activities that may be the cause--such as Zooms, streaming video, etc.
Even though we’re on a “data diet”, T-Mobile has been reporting some exceptionally high usage that doesn't jibe with our activity. Anyone else experience this?
Thank you for your response, 2bv-2b.
I'm afraid I need a little clarification. The TV streams Netflix, etc using the WIFI modem (router). Are you suggesting it may still stream when the TV is off? Does that mean we have to unplug the TV after watching? Lately we've begun unplugging the modem after use and when we go to bed.
The plot thickens...
I run a Harmony hub and turn all the connected systems off when not using the TV and I power down the Fire Stick so the devices tend to have to start up all over again.
Do you have any streaming devices that don't get power from the TV's usb port? Those can keep streaming even after you turn off the TV.
You were on the other thread. I didn't recall references as such there but I was not following it that close.
https://community.t-mobile.com/tv-home-internet-7/usage-details-no-longer-available-47403Maybe the behaviors are related? You might look in one of the other community sections as well. Like accounts and services. Yes, when you need to watch the budget and the tool does not work right that is a bit of a problem. Hope they get that resolved soon.
