Forum Discussion
Error Codes Wan005 and Wan002
Does anyone else using the T mobile Home Internet model KVD21 have this happen to them? My internet worked great for the first month, and about 2 days ago or so the internet just drops randomly and w...
tomwil wrote:Jdemio wrote:Have you found a resolution? I have the same error code
One solution appears to be reseating the SIM card, per the following thread:
https://www.reddit.com/r/tmobileisp/comments/tn4i2q/home_internet_issues_wan002_wan005
Reseating it never worked for me, I haven't had the issue since yesterday I've put a fan underneath the unit and it seems to have mitigated the issue. My best guess is it's an overheating problem because after the unit is unplugged for 5 or so minutes the errors go away
Jdemio wrote:Have you found a resolution? I have the same error code
Try putting a fan or something near it to keep it cool. To get the errors to go away I had to factory reset using the little pinhole button on the back. You could try unplugging it for a while and letting it cool down and plugging it back in
