Forum Discussion

xRemarkAbel's avatar
xRemarkAbel
Network Novice
Hace 3 años

Error Codes Wan005 and Wan002

Does anyone else using the T mobile Home Internet model KVD21 have this happen to them? My internet worked great for the first month, and about 2 days ago or so the internet just drops randomly and w...
error
restablecimiento de la configuración de fábrica
no internet
reinicia
Wan002
Wan005
  • Som_Dh's avatar
    Som_Dh
    Hace 2 años

    We have tried to summarise the reasons and fixes for T-Mobile Wan002, Wan005 And Cel002 error codes aquí, hope it helps you to fix the issue smoothly.

Mr-Mayhem's avatar
Mr-Mayhem
Network Novice
Hace 3 años

I have the square box model with the no internet and WAN Error Code 5 issue.

I re-seated the SIM card by removing it and putting it back in the same way, but not closing the little rubberized flap afterwards. I suspect pressure from the flap may be pushing the SIM card slightly away from the ideal electrical contact position.


This worked for me, but may or may not be the issue, we'll see over time, as this issue has plagued my service since inception, and if that's all it was, it would be a blessing. Note that others say the other cylinder-shaped device does not have this issue, which led me to believe it's something with the SIM seating improperly against the electrical contacts.