Forum Discussion
How To Login with Home Internet Only
We recently switched internet providers to T-Mobile. We do not have any cell phones with T-Mobile. Apparently, since we do not have a T-Mobile phone number we are not allowed to access the website....
I have exactly the same problem that I cannot create a tmobile account ( due to I use tmobile home internet only and my cellphone operator is not tmobile). I was told by tmobile customer service that this is a known issue that is not likely to be resolved soon. Because of this issue, I can not claim $50 switch to tmobile award virtual card, as well as not able to receive refund virtual card for Early Termination Fee from Xfinity that tmobile promised to refund in their promotion.
