Forum Discussion

OLDWAYS's avatar
OLDWAYS
Roaming Rookie
Hace 2 años

Massive fluctuation of internet speed

Our home internet fluctuates from  0.44mbps to 200+mbps . 

This is an example of a good day. The fluctuations are steadily getting worse. I my opinion T-Mobile has oversold there ability to supply a steady internet signal. T-Mobile just keeps say it congestion which seems to me the same thing I am saying, they have more customers than they can supply internet to. Plus there's no rhyme or reason to the fluctuation.

Is anything being done to fix this or do I need to move on to a different way of getting the internet. What we have now is almost useless.

  • OLDWAYS's avatar
    OLDWAYS
    Roaming Rookie

    The device is placed in the best place possible. When our internet is working it is blistering fast to us that live in the middle of no where. We have speeds over 200mbps on a regular basis. Here's todays speeds its been a good day so far. We had a low of 55mbps an average of 194mbps and a hi of 219. The problem is at any moment we could drop to single digits and bounce around from there. Or just loose it completely.

     

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    You may also want to check on the ‘best’ location for your device with the T-Mobile app.

    The 'Advanced Metrics' will give some details.  Whether its signal deterioration , or just network deprioritization, the result is poor connection.  One can be fixed by moving your device … the other cannot.