Forum Discussion
Massive fluctuation of internet speed
Our home internet fluctuates from 0.44mbps to 200+mbps .
This is an example of a good day. The fluctuations are steadily getting worse. I my opinion T-Mobile has oversold there ability to supply a steady internet signal. T-Mobile just keeps say it congestion which seems to me the same thing I am saying, they have more customers than they can supply internet to. Plus there's no rhyme or reason to the fluctuation.
Is anything being done to fix this or do I need to move on to a different way of getting the internet. What we have now is almost useless.
- KurtidanaRoaming Rookie
I have everything you mention and latest editions that's why I sometimes can reach speed at 350, without the 4 lead WAVEFORM antenna and the TMobile TMO-G4SE modem with 4 external antenna connectivity, without Waveform the TMobile modem best use would properly be as a paper press!
TMobile needs to explain normal deadly people like me about why we have to accept this huge variation I their signal strength, does it blow in the wind like sound waves? It truly looks like!
All our 5G phones are synchronized at speed test going up and down like a skyscraper elevator, some days I have to be just under the cell tower to be sure not to loose important phone call conversations! Like sorry sorry hold on I'm driving closer to our nearest cell tower!!!!
I guess, in my case, the best will be to get a phone from each of the cellphone/data providers to monitor which company, over time, provide the most stable phone and data connections to the world around me, I do not demand super blasting speeds, but I do demand SIGNAL STRENGTH STABILITY, with a fair Ping response time below 100, in this writing moment my Samsung ultra 23s without Waveform antenna wifi connection @ 5G UC, Ping ms are 248 @ upload 0.02 download 9.61. and with the Waveform Ping ms 486 @ 0.99 upload and 62.5 download. So yes, the Waveform help to keep me connected at higher speed but with a poor Ping response!
Imagine I'm only 2 miles away from nearest rual Tower, if it is necessary to setup towers with lesser distances to get a descent signal like here in flat hurricane razored Florida then I think this whole 5G technologies has failed big time!
- OLDWAYSRoaming Rookie
I ended up buy this antenna from WAVEFORM and I know have blistering internet speeds. You will have to talk T-MOBIL into sending you a Gateway that has antenna ports built into it. I now have speeds between 400-800 every time I check it.
MIMO 4x4 Panel External Antenna Kit for 4G LTE/5G Hotspots & Router 1$399.99
- KurtidanaRoaming Rookie
I have a quad booster antenna i spend $400 on to amplify any TMobile signal from 3G to 5G UC mounted on my roof pointing straight to the cell Tower 2 miles away, right now I have tree bars on 4G but no Internet connection, but 5G UC on my phone? My home Internet system swings from nothing to 350 megabytes, it's always worse in the afternoon, I also live out in the country side far for everything, I had Starlink before but Elon Musk crapped that up making rural use more expensive and drossel down speed, then I quit, I have to check AT&T and Verizon and other nearby providers as TMobile does not fix a ting.....Now it has been like this for a half a year, I'm sure Tmobile know exactly how to fix it but won't spend time and money to satisfy their home internet clients, once upon a time TMobile was good, now it look like the company's budget people are in power running profit over customer service!
- ClintHalesNewbie Caller
I could not agree more to what everyone is saying. We watch Streaming TV on a smaller shared network that we have gone back and forth with for so long about how bad their service has gotten and now I feel pure embarrassed figuring out it is my internet. I checked it first and it would be great. But I found out if I checked it over and over, I would rarely ever get the same reading, like not even CLOSE.
I have asked and asked for assistance through our local store and they keep telling me they are letting the service dept know and it will be fixed but so far all it has done is get worse.
Sometimes I can't even watch a show, much less a movie. It is night time, day time, middle of the night, doesn't matter.
anybody figures out a solution, PLEASE PLEASE HELP!! - guleeNewbie Caller
Thank you for your post, OLDWAYS! I just got T-Mobile wireless internet a week ago, and I tested it every day during lunch and dinner time. Exactly as OLDWAYS experienced a year ago, my internet speed tests show from <1 mbps to 200 mbps every day without any regularity. One minute it could be 4 mbps, next minute jump over 100 mbps. Many times it's <3 mbps, and video pictures become fuzzy and my trading stations live streaming quotes become slower to refresh… It's very frustrating and if anyone knows how to improve the minimum speed or a solution to the issue, please let me know.
- OLDWAYSRoaming Rookie
T-Mobile hasn't said anything about an antenna, and I have asked them if they offered an antenna and they said no. I'm going to check this out.
- formercanuckSpectrum Specialist
This depends on what ive mentioned. Use cellmapper to try and determine where the tower is… in my case, moving my device outdoors adds another 50 to 100Mbps.However , due to trees and buildings, if i move parallel tonthe tower, the signal/speed is worse. There is a thread about external ports on new TMobile Home internet devices that support antenna. Similarly, Nater Tater has a YouTube video on this, and the antenna that works with current devices (case needs to be opened on those).
- OLDWAYSRoaming Rookie
I would have thought if something was blocking the signal I wouldn't have 175mbps 3/4"s of the time. If something is blocking the signal, then somethings in the way all the time. I believe T-Mobile has oversold their ability to supply a steady internet signal. The more time that goes by the worse my speed fluctuates. The one thing that made the biggest difference is when I put the device on a ledge outside of a window that has a 2 ft over hang and is 20 feet up in the air. That at least made it where I could get a descent signal. T-Mobile says they do not have a exterior device, maybe they need one.
- formercanuckSpectrum Specialist
I guess another question is… how far away are you from a TMobile tower, and are there any things that canblock signal? Eg. With my cellphone in another place, the tower is 10miles away. On lte i can get better than 50Mbps when i can physically see the mountain top. When there are clouds/fog, signal can drop. Trees, buildings, etc all do the same. Where i am, im 1200' away, with some trees, so signal os good, but would be better with clear.line of site.
Top is n41, bottom is n71.
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