Forum Discussion
NAT/forwarding issues while gaming/streaming
Hey guys, I'm new here... I just got my gateway in yesterday... I must say, I'm highly disappointed and I only wish I researched this further before I ordered it...I've already done multiple searches on this topic, so I'm not gonna ask the question I've been wanting to ask which was: "Why isn't my connection open NAT?", or "Why can't I port forward?". I've pretty much answered all of those questions myself by simply searching. I have taken it upon myself to call T-mobile's tech support anyways in the event that somehow a miracle is sent my way....
Fortunately for me, a very kind gentleman by the name of Alex, employee number 786457, assured me that they will be fixing the problem within a 48 hour period. I was told there will be some Beta software sent to my unit "possibly". And yes, that was the word used... Not sure how far I can believe that, seeing as how a lot of you are having issues. But anyway, this is my journey. I will post some updates here n there to let y'all know the outcome. Worst case scenario this causes me to vacate the community & the service entirely. Because this is probably one of the largest handicaps any network can have, it's almost like having parental control without it actually being implemented. Stay tuned folks, I'll let you know what happens.
Hopefully this "beta" program isn't bullcucky.
Currently have this issue on my xbox series x i've had it since August and it was working fine up until 3 days ago. It keeps kicking me out of all games I play. They keep telling me theres nothing they can do on their end its all up to xbox.
Mommaof3_ wrote:
Currently have this issue on my xbox series x i've had it since August and it was working fine up until 3 days ago. It keeps kicking me out of all games I play. They keep telling me theres nothing they can do on their end its all up to xbox.
THIS is because of a firmware update that was pushed out that screwed the gateways up, no longer functioning the way they should. No response from Tmobile, no rollbacks, nothing. Continue to report it tmhi tech support and demand a rollback!
jayt83 wrote:
Mommaof3_ wrote:
Currently have this issue on my xbox series x i've had it since August and it was working fine up until 3 days ago. It keeps kicking me out of all games I play. They keep telling me theres nothing they can do on their end its all up to xbox.
THIS is because of a firmware update that was pushed out that screwed the gateways up, no longer functioning the way they should. No response from Tmobile, no rollbacks, nothing. Continue to report it tmhi tech support and demand a rollback!
What can I do to fix it?
