Forum Discussion

corvi42's avatar
corvi42
Roaming Rookie
Hace 3 años

No admin console on Arcadyan KVD21 internet gateway.

I see other users posting pictures of the admin console for the Arcadyan internet gateway. But it doesn't show up on mine. All I get is the home "status" page; no option to log in to admin console, no option to modify wifi settings, etc (see screenshot).  I've tried doing a factory reset and went through the setup process a second time - still no change. What is going on here? Why can't I get an admin console for this device?

 

  • Rorojean's avatar
    Rorojean
    Network Novice

    I don't have access to the network admin web page as well. I don't like to use my cell phone to configure the network. Real bummer. :(  I am using a DECO mesh network. 

  • CareFree's avatar
    CareFree
    Network Novice

    To T-Mobile software Engineers!!

    Please add the router admin functions in the phone app to Internet Browser control. At the very least add the connected devices. Using the phone to look at the devices in the home network is a real pain.

    Gracias

  • xnav's avatar
    xnav
    Network Novice

    If there is a problem with the WiFi I can't connect from the iPhone but I can connect from my Mac via the wired ethernet. Too bad the console doesn't work, the only thing one can do is a power off reset.

  • bitti's avatar
    bitti
    Roaming Rookie

    I got my T-Mobile Home Gateway Arcadyan KVD21 yesterday and was shocked to learn that there is no admin login possible via the web interface. Luckily I found https://github.com/christopherjnelson/Arcadyan-5G-Web-Admin which you can just run locally and which uses the API (basically like the phone app) to control this gateway.

  • xnav's avatar
    xnav
    Network Novice

    I was able to run this on my iMac (Ventura). However, the Terminal spews out a flood of warning messages when the 'npm install' and 'npm start' commands are entered.

  • kzh188's avatar
    kzh188
    Roaming Rookie
    Mitch.M wrote:
    corvi42 wrote:

    I see other users posting pictures of the admin console for the Arcadyan internet gateway. But it doesn't show up on mine. All I get is the home "status" page; no option to log in to admin console, no option to modify wifi settings, etc (see screenshot).  I've tried doing a factory reset and went through the setup process a second time - still no change. What is going on here? Why can't I get an admin console for this device?

     

     

    Saludos:

    I believe Darko66 has the correct answer.  It appears an update to the devices 'borked' the management function from any web browser.  The question is if it was intentional or an accident caused when T-Mobile developers added features to the gateway devices. 

    If you use the android phone app, you can access all of the controls you had previously as well as the new features recently added.  Personally, I find it disturbing that the controls and admin login functions are no longer available through a web browser and hope to see them return soon. 

    Just for the record, I attempted to access the web browser admin console from multiple operating systems, multiple web browsers and both wired and wireless connections.  The only option I could find to manage the gateway was through the phone app.

    Best of Luck.

    Only on the app of your phone, there is admin function.

  • xnav's avatar
    xnav
    Network Novice
    bitti wrote:
    xnav wrote:

    I was able to run this on my iMac (Ventura). However, the Terminal spews out a flood of warning messages when the 'npm install' and 'npm start' commands are entered.

    That's normal after the first start. Most of the warnings should go away after the second start.

    Thanks, you’re correct, no warnings on subsequent starts.

  • bitti wrote:

    I got my T-Mobile Home Gateway Arcadyan KVD21 yesterday and was shocked to learn that there is no admin login possible via the web interface. Luckily I found https://github.com/christopherjnelson/Arcadyan-5G-Web-Admin which you can just run locally and which uses the API (basically like the phone app) to control this gateway.

    How do I download or run this? In uncharted territory but trying to find a workaround for the cgnat with tmhi so I can game online again.

  • bitti's avatar
    bitti
    Roaming Rookie
    frustratedgamer505 wrote:
    bitti wrote:

    I got my T-Mobile Home Gateway Arcadyan KVD21 yesterday and was shocked to learn that there is no admin login possible via the web interface. Luckily I found https://github.com/christopherjnelson/Arcadyan-5G-Web-Admin which you can just run locally and which uses the API (basically like the phone app) to control this gateway.

    How do I download or run this? In uncharted territory but trying to find a workaround for the cgnat with tmhi so I can game online again.

    The instructions to be entered into a terminal/console are in https://github.com/christopherjnelson/Arcadyan-5G-Web-Admin#instructions which means you need to have git y npm  installed. How to do this depends on your system, if you use Windows I heard chocolatey is a good package manager? Although for two dependencies, you probably could also just install them directly from https://git-scm.com/ y https://nodejs.org/en/download.

    I doubt though that it'll help with the cgnat problem, since the options are still very limited. Basically the only additional option compared to the app seems to be that one is able to disable the WiFi radio channels (although there seems to be a bug, since my 5 GHz Radio channel is still shown as "enabled", but I suppose it's just a UI issue, since it indeed seems to be gone as far as I can see).