Forum Discussion
Rate limiting details?
I subscribed recently to T-Mobile Home Internet. I got it running a little over a week ago and it's been chugging along pretty well. Today service had tanked - about 20% of previous download rate, 10% of previous upload rate, and 10x normal latency (~25 down/1.5 up/280 ms). It's been like this all day and is affecting my household's work. I can't find network status information for the home internet service, if it's even distinguishable from mobile 5G, so not sure whether anything's known.
I wonder if rate limiting ("prioritization") has kicked in, but I can't find any information on how to tell whether that's the case, or policies on how/when TMO decides to limit me (only "above 50 GB", which is… uh, ludicrously low for home internet although it's fairly normal for individual phone service). Any tips?
It’s not too late for me to return to Comcast, so I need to find out whether this is expected.
dgc wrote:
I wonder if rate limiting ("prioritization") has kicked in, but I can't find any information on how to tell whether that's the case, or policies on how/when TMO decides to limit me (only "above 50 GB", which is… uh, ludicrously low for home internet although it's fairly normal for individual phone service). Any tips?
T-Mobile Home Internet is already assigned the lowest data priority as a heavy data user, so the 50GB limit should not apply.
The gateway apparently chooses the cell towers it uses randomly, which can affect performance. Sometimes a reboot of the gateway might get it to choose different towers that can give better results.
I get best performance with B2 / N41 about 600down/60up, but then I'll get kicked off those towers and be stuck on B66 / N71 until I call customer service and complain. On the latter my speed is about 50/20. So idk if this is an issue of the network kicking me off the higher speed nodes or luck of the draw when the gateway rechooses towers.
